Newcross HR
We have an opportunity for a Community Care Executive to join our team and oversee critical aspects of our operations to ensure exceptional service delivery. Join us to create lasting customer partnerships and help Britain get the care service it deserves. We encourage you to apply today!
Job Title: Community Care Executive
Reporting to: Community Care Registered Manager
Location: Hybrid – Devon / Cornwall
Salary: £25,000 + up to £5,000 annual bonus
Hours: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per week)
(Some evening and weekend work may be required)
Who are we?
Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.
At Newcross, we are passionate about helping our colleagues realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.
Who are you?
You will be a dedicated and experienced professional looking to make a difference in community care. We are seeking a Community Care Executive to join our team and oversee critical aspects of our operations to ensure exceptional service delivery.
As a Community Care Executive, you will play a key role in managing rotas for clients and healthcare staff, ensuring smooth operations and optimal service delivery. You will also be responsible for phone line management, conducting appraisals, coordinating training sessions, and facilitating return-to-work meetings.
What will you do?
Whilst a full job description can be supplied here are a few of the key responsibilities for the role:
- Developing and maintaining rota schedules for clients and healthcare staff to ensure optimal coverage and resource utilisation.
- Monitoring and adjusting rota schedules based on client needs and staff availability.
- Managing annual leave requests and ensuring adequate staffing levels at all times.
- Coordinating return-to-work meetings for staff after extended absences.
- Facilitating regular staff meetings to discuss operational updates and foster team collaboration.
Responsibilities include:
- Managing incoming phone calls to the community care team and promptly addressing inquiries or concerns.
- Ensuring effective communication via phone and email with clients, staff, and external stakeholders.
- Assisting in staffing coordination and recruitment efforts.
- Collaborating with the Regional Registered Manager on recruitment needs.
- Coordinating training sessions and orientation programs for new staff members.
- Conducting regular performance appraisals for staff.
- Being part of the region’s on-call service to provide support outside of office hours.
- Tracking and verifying completion of training requirements for staff.
- Ensuring training materials are updated and accessible to relevant personnel.
- Providing operational assistance, including coordinating meetings, preparing reports, managing documentation, and handling administrative tasks.
Why Join us?
Join a dynamic team committed to excellence in community care services. Your expertise in rota management and staffing coordination will contribute to our success and the well-being of our clients
Benefits:
- Pension Scheme
- Annual Bonus
- Training and Personal Development Support
- myHealthPlan: Access to a virtual GP and mental health support through a ‘best in class’ Colleague Assistance Programme (EAP)
- Perks at Work: Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more
- 28 days annual leave including bank holidays (rising to 33 after the first year and increasing with length of service)
Equality, diversity and inclusion:
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.
